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- A Return Merchandise Authorization (RMA) number must be received before returning an item for replacement or return. You can obtain an RMA # by calling Warped Sportz HQ at 308-440-5102. Your return packaging must have the RMA # written on the outside of the box. Any item returned without an RMA # will be considered a refund and charged a 20% restocking fee. All items must be returned within 14 days to qualify for a refund or exchange. All shipping charges are non refundable, this includes shipping charges associated with the initial shipment to the customer and any return to Warped Sportz HQ.
- All items shipped in for a replacement or return must be unopened and unused. The item must be returned in its original packaging with all original literature or accessories. Upon reciept of the item it will be inspected by Warped Sportz HQ staff. If the item has been opened or used the item will be returned to the customer. The customer will be liable for any return shipping charges.
- Warped Sportz HQ is not liable for any shipping charges associated with returning an item to either Warped Sportz HQ or the Manufacturer.
- There are no refunds or replacements on paintballs or used paintball equipment.
- There are no refunds or replacement on paintballs. Every case of paint is checked before packing and shipping. Warped Sportz HQ will not ship broken paintballs, but it is impossible for us to guarantee the paint will arrive in the condition it left our shipping center. Unfortunately, paintballs are non-returnable.
- All refunds will be charged a 20% restocking fee. All shipping charges are non refundable.
- More information can be viewed on our FAQ page.
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